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Frequently Asked Questions
Do you have questions about Simple?
Simple is kind to skin and to animals too. We do not test our products on animals. We believe products that are safe for humans can be developed using non-animal approaches. As a Kind to Skin brand, born in Europe, we are very proud Europe has been ahead of its time for many years and banned animal testing completely since 2013.
Now that we have started expanding the brand geographically outside Europe, we are supporting a Global ban on animal testing everywhere we deploy our brand.
Our parent-company, Unilever, has announced it supports calls for a global ban on animal testing similar to the existing EU ban.
A very small number of Simple products currently include beeswax. All future Simple products are being designed with vegan consumers in mind and animal-derived ingredients will not be used. For further information please contact our team.
Unilever are committed to sourcing all agricultural raw materials sustainably. See below link for more information
You will find Simple products in most grocery and beauty stores. You can also find our products online at:
- www.amazon.co.uk
- http://www.boots.com/simple/all-simple-products
- https://www.superdrug.com/b/Simple
- www.tesco.com
You can also find links to buy directly from our website
The countries in which Simple products are currently distributed are: Canada, Norway, Singapore, Taiwan, Netherlands, Portugal, Sweden, Malaysia, Australia, New Zeland, USA, Republic of Ireland, Philippines, Brazil, Argentina, Uruguay, Thailand and Germany.
On our website you will find links to buy each of our products online.
Simple products do not contain Lanolin or Lanolin derivatives.
The majority of Simple products do not contain nuts but we cannot guarantee that any Simple products are made in a nut-free environment. Please check the ingredient list on pack for the most up to date information. Alternatively, for more information on specific products please contact us by clicking here.
The majority of Simple products do not contain parabens. Please check the ingredient list on pack for the most up to date information. Alternatively, for more information on specific products please contact us by clicking here.
Simple products are particularly recommended during pregnancy. When pregnant your skin becomes more sensitive and your sense of smell can be stronger, so look for products with no artificial perfumes or harsh chemicals.
No alcohol is used in Simple skincare products.
Our products are examined at an independent testing house and the results are validated by an independent dermatologist to verify that they are safe to use.
If you have purchased a Simple product that is included in a recall notice please contact the Unilever UK Consumer Careline via email - ukicare@unilever.com. Our careline will be able to give you more guidance and support with a refund.